We have a 30 business day return policy, which means you have 30 business days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us, If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Damaged items need to be reported within 5 business days of receipt. Once your return request has been received, our customer care team will reach out to you within 1 business day.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that it may take up to 5 business days for the refund to appear in your bank account.

Usually all orders are processed and shipped within 3 working days.

When will my order ship?

Most order ship within 24 hours. After execute an order, we will send tracking number by e-mail, and providing inquiry addresses.

Can you ship to my country?

we can ship to your country.we can ship single item samples or large orders to more than 100 countries.

When will my order arrive?

This shipping method is the fastest available. Delivery times are between 10 – 20 days to all major destinations，This is related to the city you live in.free shipping on all orders , .which means your order will arrive 10 or 20 business days after it leaves the warehouse.

Why I can’t check tracking info with my order

Affected by the new crown epidemic, courier companies adopt personnel evacuation strategies, so tracking information cannot be updated in time. Please wait patiently.

Easy 30-Day Returns

We’re committed to your total satisfaction. If, for any reason, you’re not completely happy with your purchase, you can get a full refund of the product price and any associated tax, within 30 business days of receipt of the item(s). To receive either a credit toward an exchange or a credit on your charge account, please note that all returns and exchanges must be in new, unused or unworn condition with the original tags and stickers attached. Items deemed worn, used, dirty or missing tags will be returned to purchaser at their expense and no refund will be issued. Women’s swimwear is eligible for return only if the sanitary liner is place. Underwear, Customized and personalized items are not returnable. Since lost return shipments are the responsibility of the customer, be sure to obtain a tracking number from the courier for the return shipment. All transactions are secured. The website is provided with an SSL encryption system to protect personal and payment data. We do not sell or ship any items ordered through the Site directly to anyone we know to be under the age of 18. We will not collect and personally identifiable information (e.g. name, address, telephone number and e-mail address), also referred to herein as “personal information”, about you unless you provide it to us voluntarily.

if you have any question about return and refund policy contact us.